Maison Des Consom’Acteurs - Épisol

9 Rue Eugène Fromentin, 17100 Saintes, France 3.8 (70 reviews)

Maison Des Consom’Acteurs - Épisol is a grocery store and volunteer association located at 9 Rue Eugène Fromentin, Saintes. Offering in-store shopping with accessible parking and entrance, this community-focused store supports shoppers with limited means.

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Volunteer-run

Community driven grocery

17100 Saintes

9 Rue Eugène Fromentin

Limited hours

Afternoons & Fri. mornings only

In-store only

No delivery available

Accessible

Entrance & parking accessible

3.8 / 5

Based on 70 reviews

Store Overview

Located at 9 Rue Eugène Fromentin in Saintes, this grocery store operates as a volunteer-run association focused on providing accessible food options to individuals with limited financial means. Open on select afternoons and Friday mornings, the store offers an in-person shopping experience with amenities such as wheelchair-accessible entrances and parking, as well as a selection of fresh produce. Delivery services are not available.

Serving primarily those on low incomes, access to the store requires coordination with social service representatives, reflecting its role within the local social support network. The environment is described as welcoming, with volunteers who are attentive and helpful. However, shoppers have noted occasional product shortages and wait times due to variability in volunteer availability. The store’s location is within a community hub, with nearby organizations such as Secours Populaire Français and Les Restos du Cœur providing complementary social services.

The store maintains an overall rating indicating generally positive experiences, though some users have expressed concerns about stock consistency and service limitations related to management changes. Its focus on solidarity and social support positions it as a specialized resource rather than a conventional grocery outlet, providing an essential service to specific communities in the area.

What Visitors Say

3.8

70 reviews

100%

39%

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Summary Based on 70 Reviews

Maison Des Consom’Acteurs - Épisol is recognized for its welcoming and helpful volunteers and a supportive atmosphere aimed at individuals with limited incomes. Visitors appreciate the quality of produce and the community-oriented approach. The store operates with limited hours and some customers note occasional shortages in staple items like milk and eggs. Waiting times can vary depending on volunteer availability, reflecting its nature as a volunteer-run association. Access is facilitated by wheelchair-friendly facilities.

Friendly and helpful volunteers Good quality fresh produce Inclusive support for low-income shoppers Limited opening hours Possible waiting times during busy periods Occasional shortages of certain products Wheelchair accessible entrance and parking

Highlights for Shoppers

Warm and supportive volunteer team
Fresh produce available in-store
Designed to serve low-income community members
Accessibility features including parking and entrance
Small, welcoming environment with added amenities like coffee

Things to Keep in Mind

Store hours are limited and specific to certain weekdays
Queueing or wait times may occur when few volunteers are present
Occasional shortages of staple items without advance notice
Access requires prior approval via social workers or local assistance

Store Highlights

Community Support

Operated by volunteers focusing on social aid for low-income shoppers.

Solidarity Grocery

Offers essential groceries to people with limited means through CCAS referral.

Set Visit Hours

Open limited hours in afternoons and Friday mornings; planning is essential.

Accessible Facilities

Wheelchair friendly access and parking to accommodate all visitors.

Amenities & Services

In-store shopping

Delivery

Great produce

Wheelchair accessible entrance

Wheelchair accessible parking lot

Plan Your Visit

Open Now Closes 04:00 PM

Monday	02:00 PM - 04:00 PM
Tuesday	Closed
Wednesday	02:00 PM - 04:00 PM
Thursday	02:00 PM - 04:00 PM
Friday	10:00 AM - 12:00 PM
Saturday	Closed
Sunday	Closed

Best Times to Visit

Least busyMonday & Thursday 2–3 PM

ModerateFriday 10 AM–12 PM

Most busyWednesday 2–4 PM

Weekend peakClosed on weekends

Pro Tip: Confirm eligibility and required documents with local social services before visiting to ensure a smooth process.

Store Photos

Frequently Asked Questions

This store mainly serves people with very low incomes, such as those receiving RSA or AAH benefits. Prospective shoppers must be referred by a social worker or CCAS (Centre Communal d'Action Sociale) for registration and access to the store.

Maison Des Consom’Acteurs - Épisol offers grocery items with an emphasis on solidary access and great produce. Availability can vary weekly, and some products like milk or eggs may occasionally be out of stock without prior notice.

The store only provides in-store shopping; there is no delivery or online ordering available. Shoppers must visit the location during opening hours to make purchases.

Maison Des Consom’Acteurs - Épisol is open Monday, Wednesday, and Thursday from 2:00 PM to 4:00 PM, and Friday from 10:00 AM to 12:00 PM. Because the store relies on volunteers, waiting times and availability of assistance can vary, especially during peak periods.

Yes, the store has a wheelchair accessible entrance and parking lot, supporting shoppers with mobility needs.

Shoppers are often accompanied by volunteers, which can sometimes lead to waiting periods when volunteer availability is limited. This support aims to help shoppers navigate and choose products but may extend the shopping time.

Maison Des Consom’Acteurs - Épisol is part of a local support network in Saintes, alongside organizations like Secours Populaire Français and Les Restos du Cœur, collectively aimed at assisting people in financial difficulty.